Terms
of Use (Dedicated Server
Accounts Only) |
Upon
signing up for SiteTurn's services, all
customers agree to comply with SiteTurn's
Terms of Use. The policy is aimed to ensure
our customers are using SiteTurn's services
with due regard to the rights of other Internet
users and in conformity with the requirements
of SiteTurn's network environment.
This
Agreement shall be governed by and interpreted
in accordance with the laws of the State
of California, United States of America,
and the courts of the judicial district
of the County of Sacramento shall have exclusive
jurisdiction in respect of any proceedings
in connection with this Agreement. |
DEDICATED SERVER CUSTOMER TERMS OF SERVICE (TOS)
These SiteTurn Networks, Inc. Terms of Service
(this " Agreement ") govern your purchase
and use of all SiteTurn services (collectively,
the " Services "), as described in the
invoice(s) submitted by you and accepted by SiteTurn.
You must register and accept the terms of this
Agreement in order to use the Services. BY CLICKING
ON THE "I ACCEPT" BUTTON BELOW, AND/OR
REGISTERING FOR AND USING THE SERVICES, YOU ACKNOWLEDGE
THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO
BE BOUND BY ALL TERMS AND CONDITIONS OF THIS AGREEMENT
AS WELL AS ALL POLICIES AND GUIDELINES OF THE
AUP, WHICH ARE INCORPORATED HEREIN BY REFERENCE.
SiteTurn may modify any of the terms and conditions
contained in this Agreement, at any time in its
sole discretion. Any modifications are effective
upon posting of the revisions on the SiteTurn
web site (the " Site "). Your continued
use of the Services following SiteTurn's posting
of any modifications constitutes your acceptance
of the modifications.
Term and Payment for Services.
Term. This Agreement will be for a "Term"
of twelve (12) months from the date the Services
are first provided by SiteTurn. This Agreement
will be automatically renewed (the " Renewal
Term ") at the end of the Initial Term or
any Renewal Term for a period of twelve (12) months
unless you provide SiteTurn with written notice
of termination at least 30 days before the end
of the Initial Term or Renewal Term, whichever
is then applicable. To provide your notice of
termination, you must contact our Customer Support department
to initiate the cancellation of your service.
The Agreement "Term" and/or "Renewal
Term" may only be modified by a written addendum
to this Agreement, signed by both parties involved.
Verbal, e-mail, or otherwise implied changes to
the "Term" and/or "Renewal Term"
will not be accepted.
Termination. This Agreement may be terminated:
(i) by you or SiteTurn prior to any term renewal
date, without cause, by giving the other party
30 days prior written notice; (ii) by SiteTurn
in the event of nonpayment by you as provided
in Section 1.4 below; and (iii) by SiteTurn, at
any time, without notice, if, in SiteTurn's sole
judgment, you are in violation of any terms or
conditions of this agreement. If you terminate
this Agreement, or if SiteTurn terminates this
Agreement for your breach, before the end of the
Initial Term or the Renewal Term, whichever is
then applicable, you will be required to pay immediately
all fees and costs accrued before the termination
date, all monthly recurring fees for each month
remaining in the term and any other amounts you
owe to SiteTurn under this Agreement.
Charges. You will pay all charges for your use
of the Services based on the service fees stated
at the beginning of your initial "Term".
You are responsible for paying all federal, state,
and local sales, use, value added, excise duty
and any other taxes assessed with respect to the
Services, other than taxes based on SiteTurn's
net income.
Payment. Invoices will be issue in advance, for
all service fees due. All Services are billed
in advance, except for overages and upgrades,
which must be paid at the presentment of an invoice.
Your failure to fully pay any fees and taxes within
14 days from the applicable due date is a material
breach of this Agreement, justifying SiteTurn
to suspend its performance and terminate this
Agreement. If SiteTurn terminates for your material
breach, you will be required to pay immediately
all fees and costs accrued before the termination
date, all monthly recurring fees for each month
remaining in the term and any other amounts you
owe to SiteTurn under this Agreement. You are
responsible for any costs SiteTurn incurs in enforcing
collection, including reasonable attorneys' fees,
court costs and collection agency fees. To reinstate
Services, you must pay for 3 months of Service
in advance on the first day such Services are
reinstated and any fees associated with reinstating
Services.
Requirements for using Microsoft software. Subscribers
are prohibited from allowing more than five (5)
authenticated users of the Microsoft Windows Server
Operating Systems under Microsoft licensing terms
and could create liability issues with Microsoft
if violated.
Refund and Disputes. All payments to SiteTurn
are nonrefundable. This includes any applicable
setup fees and subsequent charges regardless of
usage. All overcharges or billing disputes must
be reported within 60 days of the time the dispute
occurred. If you dispute a charge to your credit
card issuer that, in SiteTurn's sole discretion
is a valid charge under the provisions of this
Agreement, you agree to pay SiteTurn an "Investigation
Fee" of $100.00.
Use of Services.
Acceptable Use Policies. The AUP governs the
general policies and procedures for use of the
Services. The AUP is posted on the site at (or
such other location as SiteTurn may specify)
and may be updated from time to time. BY USING
THE SERVICES, YOU AGREE TO BE BOUND BY THE TERMS
OF THE AUP AND ANY MODIFICATIONS TO THE TERMS.
SiteTurn MAY TERMINATE YOUR ACCOUNT WITHOUT
NOTICE FOR ANY VIOLATION OF THE AUP OR THIS AGREEMENT.
Domain Names. Upon registering your domain name,
you are bound by the terms of the registration
service's then current domain name policy and
the policies of the national DNS registration
authorities. SiteTurn will not refund any fees
you paid with respect to the registration of a
domain name you are unable to use. All new webhosting
accounts involving new domains will be set up
and entered into our DNS servers within 3 to 5
business days. Due to unforeseen complications,
however, this process may sometimes require up
to 7 business days. If the new domain is registered
by you, there will be no handling fee. If the
domain is registered by SiteTurn on your behalf
a handling fee will be incurred. New webhosting
accounts which involve the transfer of a domain
from another provider to SiteTurn will require
a minimum of seven (7) days to be set up and entered
into our DNS servers. In some cases, such transfers
may take up to sixty (60) days. Due to the unpredictable
nature of the transfer process, no guarantees
are made regarding the amount of time a specific
transfer may take. If the transfer of the domain
is done by SiteTurn on your behalf, a handling
fee will be incurred. If you cancel service during
the transfer period for any reason, all charges
are considered earned.
Security. You are solely responsible for any
security breaches affecting servers or accounts
under your control. If your server is responsible
for or involved in an attack on or unauthorized
access into another server or system, SiteTurn
will shut it down immediately. You will pay any
charges resulting from the cost to correct security
breaches affecting SiteTurn or any of its other
customers. For accounts under SiteTurn' s control,
in the case of "Managed Hosting", SiteTurn
agrees to take necessary measures to prevent security
breaches. However, due to the nature of security-related
issues, SiteTurn does not accept external liability
for security-related matters.
Intellectual Property Rights Your Warranties
and Representations to SiteTurn. You warrant,
represent, and covenant to SiteTurn that: (a)
you are at least 18 years of age if an individual,
(b) you possess the legal right and ability to
enter into this Agreement; (c) you will use the
Services only for lawful purposes and in accordance
with this Agreement and all applicable policies
and guidelines, including the AUP; and (d) your
content does not and will not infringe or violate
any right of any third party (including any intellectual
property rights) or violate any applicable law,
regulation or ordinance.
IP Numbers. SiteTurn will maintain and control
ownership of all Internet protocol (" IP
") numbers and addresses that SiteTurn may
assign to you. SiteTurn may, in its sole discretion,
change or remove any and all IP numbers and addresses.
SiteTurn may provide you access to other third
party software and/or services ("Third Party
Products ") through reseller relationships
SiteTurn has established with certain commercial
vendors, including without limitation, Microsoft
Corporation ("Third Party Vendors").
Unless otherwise notified, Customer understands
that product support for Third Party Products
is provided by SiteTurn and not by the Third Party
Vendor. Neither SiteTurn nor any Third Party Vendor
makes any representations or warranties, express
or implied, regarding any Third Party Products.
CUSTOMER EXPRESSLY ACKNOWLEDGES AND AGREES THAT
USE OF THIRD PARTY PRODUCTS IS AT CUSTOMER'S SOLE
RISK AND SUCH THIRD PARTY PRODUCTS ARE PROVIDED
"AS IS" AND WITHOUT REPRESENTATION OR
WARRANTY OF ANY KIND FROM SiteTurn OR ANY THIRD
PARTY VENDOR, INCLUDING WITHOUT LIMITATION, ANY
IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR
A PARTICULAR PURPOSE, LACK OF VIRUSES, ACCURACY
OR COMPLETENESS OF RESPONSES OR RESULTS, CORRESPONDENCE
TO DESCRIPTION, OR NON-INFRINGEMENT OF THIRD PARTY
RIGHTS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE
LAW, NEITHER SiteTurn NOR ANY THIRD PARTY VENDOR
WILL BE LEGALLY RESPONSIBLE FOR ANY DAMAGES, WHETHER
DIRECT, INDIRECT, OR CONSEQUENTIAL, ARISING FROM
THE USE OR INABILITY TO USE ANY THIRD PARTY PRODUCT.
CUSTOMER AGREES TO OBSERVE THE TERMS OF ANY LICENSE
AND/OR APPLICABLE END USER SUBSCRIBER AGREEMENT
FOR THIRD PARTY PRODUCTS AND THAT CUSTOMER SHALL
BE FULLY LIABLE TO THIRD PARTY VENDORS AND SiteTurn
WITH RESPECT TO ANY IMPROPER USE OF SUCH THIRD
PARTY PRODUCTS OR VIOLATION OF LICENSE AGREEMENTS
WITH THEM AND/OR APPLICABLE END USER SUBSCRIBER
AGREEMENTS.
You shall not (i) remove, modify or obscure any
copyright, trademark or other proprietary rights
notices that appear on any Third Party Product
or that appear during use of any Third Party Product;
or (ii) reverse engineer, decompile, or disassemble
any Third Party Product, except and only to the
extent that such activity is expressly permitted
by applicable law notwithstanding this limitation.
Enforcement Actions. SiteTurn reserves the right
to suspend or terminate the Service immediately
or take any other corrective action it deems appropriate
in its sole discretion if in the sole judgment
of SiteTurn your server is the source or target
of any violation of the AUP or for any other reason
which SiteTurn chooses. If inappropriate activity
is detected, all of your accounts in question
will be deactivated until an investigation is
complete. Prior notification to you is not assured.
In some cases, law enforcement will be contacted
regarding the activity. These rights of action,
however, do not obligate SiteTurn to monitor or
exert editorial control over the information made
available for distribution via the Services. If
SiteTurn takes corrective action because of a
possible violation, SiteTurn will not refund to
you any fees you paid in advance of the corrective
action.
Disclosure Rights. The AUP specifically prohibits
the use of our service for illegal activities.
Therefore, you agree that SiteTurn may disclose
any and all of your information including assigned
IP numbers, account history, account use, etc.
to any law enforcement agent who makes a written
request without further consent or notification
to you. In addition, SiteTurn shall have the
right to terminate all service set forth in this
Agreement.
Disclaimed Warranties. SiteTurn exercises
no control over, and accepts no responsibility
for, the content of the information passing through
SiteTurn's host computers, network hubs and
points of presence, or the Internet. USE OF THE
SERVICES OR ANY INFORMATION THAT MAY BE OBTAINED
THEREFROM IS AT YOUR OWN RISK. ALL SERVICES PERFORMED
UNDER THIS AGREEMENT ARE PERFORMED "AS IS"
AND WITHOUT WARRANTY AGAINST FAILURE OF PERFORMANCE
INCLUDING, ANY FAILURE BECAUSE OF COMPUTER HARDWARE
OR COMMUNICATION SYSTEMS. SiteTurn DOES NOT
MAKE AND DISCLAIMS, AND YOU WAIVE ALL RELIANCE
ON, ANY REPRESENTATIONS OR WARRANTIES, ARISING
BY LAW OR OTHERWISE, REGARDING THE SERVICES, INCLUDING
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR
ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE
OR USAGE IN TRADE. SiteTurn DOES NOT WARRANT
THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE,
OR COMPLETELY SECURE.
Limitation and Exclusion of Liability.
Limitations. IN NO EVENT WILL SiteTurn OR ITS
SUPPLIERS HAVE ANY LIABILITY FOR UNAUTHORIZED
ACCESS TO, OR ALTERATION, THEFT OR DESTRUCTION
OF INFORMATION DISTRIBUTED OR MADE AVAILABLE FOR
DISTRIBUTION VIA THE SERVICES THROUGH ACCIDENT,
FRAUDULENT MEANS OR DEVICES. NEITHER SiteTurn
NOR ITS SUPPLIERS WILL HAVE LIABILITY WITH RESPECT
TO SiteTurn'S OBLIGATIONS UNDER THIS AGREEMENT,
OR OTHERWISE FOR CONSEQUENTIAL, EXEMPLARY, SPECIAL,
INCIDENTAL, OR PUNITIVE DAMAGES EVEN IF SiteTurn
HAS BEEN ADVISED OF THE POSSIBILITY OF THESE DAMAGES.
THE LIABILITY OF SiteTurn AND ITS SUPPLIERS TO
YOU FOR ANY REASON AND UPON ANY CAUSE OF ACTION
IS LIMITED TO THE AMOUNT YOU ACTUALLY PAID TO
SiteTurn UNDER THIS AGREEMENT DURING THE 3 MONTHS
IMMEDIATELY PRECEDING THE DATE ON WHICH THE CLAIM
ACCRUED. THIS LIMITATION APPLIES TO ALL CAUSES
OF ACTION IN THE AGGREGATE, INCLUDING BREACH OF
CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT
LIABILITY, MISREPRESENTATIONS, AND OTHER TORTS.
THE FEES FOR THE SERVICES SET BY SiteTurn UNDER
THIS AGREEMENT HAVE BEEN AND WILL CONTINUE TO
BE BASED UPON THIS ALLOCATION OF RISK. ACCORDINGLY,
YOU RELEASE SiteTurn AND ITS SUPPLIERS FROM ANY
AND ALL OBLIGATIONS, LIABILITIES, AND CLAIMS IN
EXCESS OF THE LIMITATION STATED IN THIS SECTION
6.1.
Interruption of Service. SiteTurn and its
suppliers are not liable for any temporary delay,
outages or interruptions of the Services. Further,
SiteTurn is not liable for any delay or failure
to perform its obligations under this Agreement,
where the delay or failure results from any act
of God or other cause beyond its reasonable control
(including, any mechanical, electronic, communications
or third-party supplier failure).
Indemnification. In agreeing to the SiteTurn
AUP and this Agreement, you agree to indemnify,
defend and hold harmless SiteTurn, its employees,
directors, partners, representatives and affiliates,
for any violation by you or your customers of
the AUP or this Agreement that results either
in loss to SiteTurn or the bringing of any
claim against SiteTurn by any third-party.
For example, if SiteTurn is sued because of
your or your customer's activity related to the
Services, you will pay any damages awarded against
SiteTurn, its employees, directors, partners,
representatives and affiliates, plus all costs
and attorney's fees.
MISCELLANEOUS PROVISIONS.
SiteTurn and you agree that, except as otherwise
expressly provided in this Agreement, the Order
Form(s) or the terms and conditions of use of
any third party software products, there shall
be no third party beneficiaries to this Agreement,
including but not limited to the insurance providers
for either party or your customers. THIS AGREEMENT
IS MADE UNDER AND WILL BE GOVERNED BY AND CONSTRUED
IN ACCORDANCE WITH THE LAWS OF THE STATE OF CALIFORNIA
(EXCEPT THAT BODY OF LAW CONTROLLING CONFLICTS
OF LAW) AND SPECIFICALLY EXCLUDING FROM APPLICATION
TO THIS AGREEMENT THAT LAW KNOWN AS THE UNITED
NATIONS CONVENTION ON THE INTERNATIONAL SALE OF
GOODS. EXCLUSIVE VENUE FOR ALL DISPUTES ARISING
OUT OF OR RELATING TO THIS AGREEMENT SHALL BE
THE STATE AND FEDERAL COURTS IN SACRAMENTO COUNTY,
CALIFORNIA, AND EACH PARTY IRREVOCABLY CONSENTS
TO SUCH PERSONAL JURISDICTION AND WAIVES ALL OBJECTIONS
THERETO. In the event any provision of this Agreement
is held by a tribunal of competent jurisdiction
to be contrary to the law, the remaining provisions
of this Agreement will remain in full force and
effect. The waiver of any breach or default of
this Agreement will not constitute a waiver of
any subsequent breach or default, and will not
act to amend or negate the rights of the waiving
party. You may not sell, assign or transfer its
rights or delegate its duties under this Agreement
either in whole or in part without the prior written
consent of SiteTurn, and any attempted assignment
or delegation without such consent will be void.
SiteTurn may assign this Agreement in whole or
part. SiteTurn also may delegate the performance
of certain Services to third parties. All notices,
demands, requests or other communications required
or permitted under this Agreement shall be deemed
given when delivered personally, sent by facsimile
upon confirmation, sent and received by return
receipt email, or upon receipt of delivery of
overnight mail. You and SiteTurn are independent
contractors and this Agreement will not establish
any relationship of partnership, joint venture,
employment, franchise or agency between you and
SiteTurn. This Agreement, including all documents
incorporated herein by reference, constitutes
the complete and exclusive agreement between the
parties with respect to the subject matter hereof,
and supersedes and replaces any and all prior
or contemporaneous discussions, negotiations,
understandings and agreements, written and oral,
regarding such subject matter.
Survival. All provisions of this Agreement relating
to your warranties, intellectual property rights,
limitation and exclusion of liability, your indemnification
obligations and payment obligations will survive
the termination or expiration of the Agreement.
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